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Welcome to Better Systems & Operations, THE newsletter for micro-businesses who are ready to run their business without it running them into the ground. When I have something worth sharing, you'll get practical tips on systems for tiny teams, operations that actually make sense, and keeping your business in its place. Because your real life is the center of the universe, not your business.

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Heyyy {{first_name}}!

Sharon* brought me on to help get tasks done and keep projects moving.

But when I first opened Sharon’s project management software, I saw a giant pile of tasks organized by team member.

Sure, everything was technically “organized,” but it wasn’t working and Sharon couldn’t figure out why.

The problem wasn't that her tasks weren't organized. The problem was that the organization wasn't helping anyone decide what to do next.

Which is why projects weren’t moving and team members were constantly following up with each other about what needed to be done and when.

So what did we do?

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